Traumasoft is committed to supporting our EMS community through this crisis.
Our commitment to you...
At Traumasoft, we understand the incredible responsibility and sacrifices our Nation’s EMS professionals
are making for our communities during this crisis. Nothing is more important to us than the well-being of our
immediate family and our extended family, you. As this situation with COVID-19 unfolds, the entire Traumasoft
team is committed to giving you the support and resources to navigate this challenging time.
A Letter from Traumasoft' s CEO, Brian Balow
First and foremost, I want to extend our sincere appreciation and gratitude for all of the hard work you are doing during these uncertain times. Traumasoft' s workforce consists of EMTs, paramedics, fleet mechanics, billers, administrators (and developers) with hundreds of years of combined experience, and we understand the heroic and critically essential work our pre-hospital personnel are providing during this crisis.
We're here to support you.
Whether you're in the field, in the office or working from home, we've added some features to help you with our National crisis.
Please let us know if you need anything to help you do your job better. We want your feedback and will prioritize requests based on overall benefit. Refer to this page for further updates and information as this crisis unfolds.
Traumasoft' s COVID-19
In order to help our customers collect vital information on the COVID-19 threat, Traumasoft has added several new features to various modules throughout the system. This guide will outline what these features are, as well as how to use them. Once customers start to gather data, we will also work to create new reports in the Reporting module to extract the data collected by these features.
There are several areas in which you have the ability to collect this vital information:
• EMPLOYEE PORTAL - LOGIN
The first data collection point is when your employees log in. Employees will be asked a short series of questions before being able to punch in. Read More
• BUSINESS DEVELOPMENT & DISPATCH MODULES
The second data collection point is Business Development and Dispatch in which the user will enter data collected from the patient prior to physical contact with your staff. Read More
• EPCR MODULE
The third data collection is within the EPCR when the response team has physical contact with the patient. Read More
• CALL INTAKE
Traumasoft added a new feature designed to be able to set "alerts" or notifications based on addresses. Read More
• FEDERALLY MANDATED TIME-OFF
Traumasoft has created a new page for managing federally mandated time-off due to COVID-19 and based on the
Families First Coronavirus Response Act. Read More
Telemedicine for EMS Agencies
The Traumasoft Team has fast tracked our telemedicine initiative and will be making it available to our customers. We are handling requests in a first come-first serve basis.
If you are interested, please contact us: firstname.lastname@example.org